Is there a minimum order?

There is no minimum order on our website.

Can I order samples?

There is no minimum order on our website so you are able to order single garments via the website.

Do you offer bulk order discounts?

Yes, we offer the following bulk order discounts:

Order €100+ vat – GET 10% OFF

Order €250+ vat – GET 15% OFF

Order €500+ vat – GET 25% OFF

How long will my order take to arrive?

Please see our delivery page for current service options. Delivery.

What is the delivery cost?

Delivery costs can be found here.

Can I collect my order from you?

I’m afraid you aren’t able to collect the garments from us. All orders are delivered by couriers and tracking will be provided. Someone will need to sign for the shipment on delivery.

Do you deliver worldwide?

Yes, we deliver worldwide. More information on international delivery can be found here.

Do you deliver to PO boxes?

Unfortunately, we are unable to deliver to PO boxes.

How do I track my parcel?

We will send you tracking via email and text message so you know exactly when your parcel will arrive.

What if I'm not going to be in?

The courier will attempt delivery 3 times before the order is returned to us. So, if you’re not going to be in don’t worry the courier will come back the next day. Alternatively, when you receive the tracking from the courier there will be several delivery options such as ‘deliver to a neighbor’ or ‘leave in a safe place’.

I have received the wrong items. What should I do?

We are sorry that this has happened. Please get in touch straight away with our customer service team and they will be able to rectify this for you as quickly as possible. Contact Us.

Can I return my order?

Yes, please get in touch within 14 days of your order being received, in a resalable condition. Please get in touch for a Returns Authorisation so that we can issue your returns authorisation.Your returns authorisation needs to be included with the returned items. All items need to be returned in a re-saleable condition within 28 days of delivery.

What is the return address?

Please return you order to the following address:

Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX

Are there any items I can't return?

The following items cannot be returned, face masks and coverings, underwear, clearance items, any items that have been customised in any way or items that are sealed for hygiene reasons.

How long will it take to receive my refund?

We will notify you by email once your returns have been received. After they have been checked by one of our team we will process your refund. We aim to complete all of this within 5 days.

I can't log into my account.

Try resetting your password by clicking the forgotten password link when you try and sign. If you still can’t log in, just contact our Customer Service team who’ll be happy to help. Contact Us.

I need an invoice.

Please log in to your account and all of your orders and Invoices will be visible.

Can I resell your products?

Yes. All of the products we sell are manufactured by wholesale brands and are designed to be sold on. Feel free to customise or re-label the garments and sell them on as part of your brand.